Responsible Gaming

Last updated: 1 June 2026

At GoldSpire Resorts, we believe that gambling should be an enjoyable leisure activity — one that is approached with awareness, choice and self-control. We are committed to promoting responsible gambling practices and to providing our users with the information and tools they need to make informed decisions about their gaming activity. This page sets out our approach to responsible gaming and provides resources for those who may need support.

1. Our Commitment

As an Australian casino hotel information platform, GoldSpire Resorts takes its social responsibilities seriously. While we do not operate gaming venues directly, we recognise that our content reaches Australians who engage in gambling activities and that we have an important role to play in promoting responsible behaviour. Our commitment includes:

• Displaying clear age-related restrictions throughout our website — all content is intended for adults aged 18 and over only.
• Prominently displaying the National Gambling Helpline number (1800 858 858) across all pages of our website.
• Providing factual, balanced information about casino hotels that does not glorify problem gambling or encourage excessive gaming.
• Ensuring our marketing and editorial content complies with the Australian Association of National Advertisers (AANA) Code of Ethics and relevant gambling advertising guidelines issued by the Australian Communications and Media Authority (ACMA).
• Linking to reputable responsible gambling organisations and resources.

2. What Is Responsible Gambling?

Responsible gambling means making informed choices about when, how and how much you gamble. It involves understanding the risks, setting limits and recognising when gambling may be causing harm. Responsible gamblers typically:

• Treat gambling as entertainment, not as a way to make money.
• Only gamble with money they can afford to lose.
• Set a budget before they start and stick to it.
• Set time limits for their gaming sessions.
• Do not chase losses.
• Take regular breaks during gaming sessions.
• Balance gambling with other leisure activities and social commitments.
• Are aware of the odds and understand that the house always has an advantage.

Gambling becomes problematic when it is no longer a choice, when it takes priority over other responsibilities, or when it causes financial, emotional or social harm to the individual or those around them.

3. Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background or experience. The following are common warning signs that gambling may be causing harm:

If you recognise any of these signs in yourself or someone you care about, we strongly encourage you to seek help. Problem gambling is a recognised condition that responds well to professional support.

4. Self-Help Tools and Strategies

There are several practical steps you can take to manage your gambling:

4.1 Set a Budget

Before you visit a casino, decide how much money you are comfortable spending and treat it as the cost of entertainment. Leave credit and debit cards at home and bring only the cash you have allocated. Do not access ATMs or digital wallets at the venue once your budget is exhausted.

4.2 Set a Time Limit

Decide in advance how long you will spend gaming. Use your phone's alarm or timer to remind yourself. Casinos are designed to lose track of time — taking regular breaks and setting a departure time before you arrive helps counteract this.

4.3 Self-Exclusion

If you feel you cannot control your gambling, self-exclusion programs allow you to voluntarily ban yourself from specific venues or digital gambling services. Contact your state gaming authority or the individual casino hotel directly to enquire about their self-exclusion processes. In Australia, self-exclusion can also be arranged through the Gambling Help Online service.

4.4 Cooling-Off Periods

Many Australian casinos offer voluntary cooling-off periods during which you can take a temporary break from the venue. Speak to the responsible gaming officer at any casino property featured on our site for more information.

4.5 Reality Checks

Remind yourself regularly that gambling outcomes are based on chance. Past wins have no bearing on future results. The "near miss" feeling — when a result is close to a win — does not increase your chances of winning next time; it is a normal feature of chance-based games.

5. Support Organisations

If you or someone you know needs help with gambling, the following free, confidential services are available in Australia:

6. Under-18 Policy

All content on goldspireresorts.com is intended exclusively for adults aged 18 years and over. We do not market to, or knowingly collect information from, individuals under 18 years of age. Casino venues featured on this site are legal gambling establishments that operate under Australian state and territory gaming legislation; all are required by law to refuse entry to individuals under 18 and to verify age on request.

If you are under 18, please do not attempt to use casino facilities. If you are concerned that a young person is gambling, please contact the National Gambling Helpline on 1800 858 858 for guidance.

7. Regulatory Framework in Australia

Gambling in Australia is regulated at the state and territory level. Each jurisdiction has its own gaming authority and responsible gambling legislation. Key bodies include:

• NSW: NSW Independent Casino Commission (NICC) — nicc.nsw.gov.au
• VIC: Victorian Gambling and Casino Control Commission (VGCCC) — vgccc.vic.gov.au
• QLD: Queensland Office of Liquor and Gaming Regulation — justice.qld.gov.au/gaming
• WA: Department of Local Government, Sport and Cultural Industries (Gaming section)
• SA: Consumer and Business Services (CBS) — Gambling Section
• NT: NT Racing Commission
• TAS: Tasmanian Gaming Commission
• ACT: ACT Gambling and Racing Commission

8. Our Editorial Standards

GoldSpire Resorts is an independent editorial platform. Our hotel and casino listings are based on editorial research and do not constitute endorsement of specific gambling activities. We do not publish content that: promotes gambling as a way to solve financial difficulties; suggests that skill alone can overcome the house edge; targets or appeals to individuals under 18; exploits vulnerable individuals; or implies that gambling can repair relationships or improve wellbeing.

All editorial content is reviewed for compliance with the AANA Code of Ethics and applicable gambling advertising guidelines prior to publication.

9. Contact Us

If you have concerns about our responsible gaming content or wish to provide feedback on our approach, please contact us:

• Email: [email protected]
• Phone: +61 2 8000 5500
• Post: GoldSpire Resorts, Level 12, 1 Martin Place, Sydney NSW 2000, Australia