How GoldSpire Resorts collects, uses and protects your personal information
Last updated: 1 June 2026
GoldSpire Resorts (operating under the domain goldspireresorts.com, hereinafter "we", "us" or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or interact with our services. Please read this policy carefully. By using goldspireresorts.com, you consent to the practices described herein.
GoldSpire Resorts is an independent casino hotel guide and travel information platform based in Australia. We do not operate casinos or hotels directly; rather, we provide editorial information, reviews and booking guidance relating to casino hotel properties across Australia. Our registered business address is Level 12, 1 Martin Place, Sydney NSW 2000, Australia. For privacy-related enquiries, please contact us at [email protected].
We collect information in several ways, depending on how you interact with our website:
When you use our contact form, subscribe to our newsletter or submit an enquiry, we may collect: your first and last name; email address; telephone number; the nature of your enquiry; preferred hotel or destination; and any other information you choose to provide in the message field. We also collect a confirmation that you have verified you are 18 years of age or older, in accordance with Australian gambling advertising guidelines.
When you visit goldspireresorts.com, our servers and third-party analytics tools may automatically collect certain technical data, including: your IP address; browser type and version; operating system; referring URL; pages viewed and time spent on each page; date and time of your visit; and device type (desktop, mobile, tablet). This data is used solely for website performance monitoring, security purposes and aggregate statistical analysis.
We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. For full details on the types of cookies we use, their purposes and how to manage your preferences, please refer to our Cookie Policy.
We use the information we collect for the following purposes:
We do not sell, trade or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
We may engage trusted third-party companies to assist us in operating our website and delivering our services (for example, email service providers, analytics platforms and web hosting providers). These third parties are contractually obligated to use your information only as directed by us and in accordance with this policy.
If you make an enquiry about a specific property and expressly request that we forward your details to that establishment, we will do so. In such cases, your information will be subject to the privacy policy of the relevant property, which we encourage you to review.
We may disclose your information if required to do so by law, regulation, court order or government authority, or where we reasonably believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
GoldSpire Resorts is based in Australia and primarily processes your data within Australia. However, some of our third-party service providers (such as cloud hosting services or analytics platforms) may transfer or store your data outside of Australia. Where this occurs, we take reasonable steps to ensure that such providers maintain privacy protections consistent with the Australian Privacy Principles. By using our website, you consent to such transfers where necessary for our service delivery.
We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include SSL encryption for data in transit, restricted internal access to personal data and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorised use of your information.
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Enquiry and contact form data is typically retained for up to three (3) years. Newsletter subscriber data is retained until you unsubscribe. Analytics data (which is largely anonymised or aggregated) may be retained indefinitely for trend analysis purposes. Upon expiry of the applicable retention period, we will securely delete or anonymise your information.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have certain rights in relation to your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
goldspireresorts.com is intended exclusively for adults aged 18 years and over. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete such information from our records.
Our website may contain links to external websites operated by casino hotels, gaming authorities or other third parties. These links are provided for your convenience and informational purposes only. We have no control over the content or privacy practices of those sites and accept no responsibility for them. We encourage you to review the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of goldspireresorts.com after any changes constitutes your acceptance of the revised policy.
If you have any questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
We are committed to resolving privacy complaints fairly and promptly. You will receive an acknowledgement within 5 business days and a full response within 30 days.